Community Case Worker - Newcastle
You get to be part of a unique digital inclusion charitable organisation operating across the North of England, working to improve the lives of local residents.
Are you looking for a low-hours career supporting local residents in Newcastle?
Keeping Digital CIC are recruiting for a dedicated Community Case Worker to provide high-quality person-centred digital inclusion support at our new Digital Cafe service in Newcastle.
This role is a fixed-term contract for six months. After six months, there will be a review to potentially continue the role as per funding availability.
Care workers provide an adaptive service which responds to the needs and wishes of the clients, enabling positive outcomes when it comes to getting online.
Our Digital Cafe will be taking place for 2 hours every week, and will provide a space where residents can get face-to-face support with friendly volunteer. As a Case Worker, you will support our York HQ team by logging all cases and providing support to our volunteers. You will become the main face at our Newcastle Digital Cafe.
The Role.
Our Digital Cafes are popping up across the North, providing a space for local residents to get dedicated support in getting online. Hosted in a 2 hour session, residents can come down for a warm drink and to ask any questions (and bring along any devices). Our volunteers are here to help you get online, from setting up a smart phone to signing up to the NHS app or local council website.
Requirements.
Honest, caring and reliable.
Willingness to work alone and as part of a team.
Ability to communicate with people at all levels.
Understand the needs of vulnerable clients.
Must have the right to work in the UK.
Enhanced DBS Security Clearance. (Keeping Digital CIC will fund this).
Hours.
2 hours a week
Salary:
£12.35 per hour increasing to £13.59 per hour after 7pm and weekends.
Location.
City Centre, Newcastle-upon-Tyne
Keeping Digital CIC’s Benefits.
Full training and induction.
Employee discounts at a range of retailers.
Generous paid holidays.
Free DBS Check.
Free flu jab.
Employee Assistance Programme.
- Department
- Digital Inclusion
- Locations
- Newcastle upon Tyne
About Keeping Digital CIC
Formed in 2016 as York Pi Jam and then developing into the Keeping Digital Foundation, we're Yorkshire's leading digital inclusivity charitable organisation. We run services across Yorkshire, with the aim to empower residents to get online, and to also inspire the next generation through our digital making activities. We do this through our range of services, activities and brands.
Community Case Worker - Newcastle
You get to be part of a unique digital inclusion charitable organisation operating across the North of England, working to improve the lives of local residents.
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